Introducing AI-powered Client Portal
Collaborate and communicate your localisation projects and leverage AI tools to generate localised contents in seconds

Introducing AI-powered Client Portal
Collaborate and communicate your localisation projects and leverage AI tools to generate localised contents in seconds

Transform Your Global Communication
Specialised Expertise
Multilingual Capabilities
Cutting-Edge AI
Quality Assurance
Tailored Solutions
Scalability
Dedicated Support
Cost Effectiveness
Compliance and Security
Specialised Expertise
Multilingual Capabilities
Cutting-Edge AI
Quality Assurance
Tailored Solutions
Scalability
Dedicated Support
Cost Effectiveness
Compliance and Security
FAQs
What is Elite Asia Client Portal?
Elite Asia Client Portal is a cutting-edge, AI-powered platform that serves as a comprehensive hub for clients to interact with our services. It is designed to facilitate seamless communication between clients and our team, enabling efficient project management and collaboration. With a user-friendly interface and robust functionalities, the portal is tailored to meet the diverse needs of our clients in various industries.
How do I use Elite Asia Client Portal?
Our portal is a web-based application and can be accessed via any internet browser. You can sign up for a free account to use Elite Asia Client Portal via this link.
How do I get started with Elite Asia Client Portal?
Getting started with the Elite Asia Client Portal is simple and straightforward. Follow these steps to begin your journey:
1) Sign Up
Visit our webpage and complete the registration process to create your account. You will receive a confirmation email with your login credentials.
2) Explore the Dashboard
Once logged in, take a moment to familiarise yourself with the dashboard and its various features.
3) Try our AI Tools
Try AI tools in our portal to auto-translate your marketing or media content. You can find AI plans in ‘Package’ menu. The available AI tools are AI Subtitling (.SRT) and AI Translation (.DOCX and .TXT documents).
4) Upload Documents
Start uploading any necessary documents related to your projects. This will help you organise your files and ensure easy access.
5) Connect with Our Team
Use Live Chat of the portal to connect with our team or drop us a message. Otherwise, our team will reach out to you via email regarding your projects within one business day.
6) Monitor Your Projects
Begin tracking your projects using the portal’s project management features. Regularly check for updates and reports to stay informed.
How can I pay the packages online?
Yes. Currently we support online payment via Paypal and major credit cards. Other payment modes such as bank transfer may be possible and kindly contact our via Whatsapp, Live Chat and email for further enquiry.
How many languages do you currently support?
With AI tools, you can auto-translate media content or document up to 26 major Asian and European languages.
With our hybrid translation (AI plus human editing), we support over 70 languages with our global network of more than 10,000 professional linguists.
What does one credit mean in Ai Translation and Subtitling?
One credit is a universal credit you can spend on our AI packages.
Subtitling
1 credit equals to 1 second of final translated video/audio. For example, if you have a 2-minute-and-15-second video that needs to be translated into one new (target) language, it will need 135 credits.
Translation
1 credit equals to 1 character in the source document. For example, each Chinese and Japanese character equals to 1 credit. Each letter in English sentences equals to 1 credit.
Can I change or upgrade my plan?
It depends on your needs. We offer different pricing and packages to suit your requirements. You can change your plan anytime and do reach out to our team via Live Chat or messaging, we will take care of it.
Can I cancel my package anytime?
Yes. You can cancel your package anytime. To do so, reach out to us via Live Chat or messaging and we will get back to you.
In the event of package cancellation, any remaining credits will be automatically removed at the expiry date of the package. However, there will be no refund on the remaining credits.
How do you ensure the security of my payment information?
We take the security of our clients’ payment particulars seriously. To protect your payment particulars, we use Paypal, one of the world’s leading payment gateway, which is certified as a PCI Level 1 Service Provider, the highest security certification in the payment industry.
Paypal encrypts your payment information using industry-standard SSL/TLS technology and stores it on their secured servers. We never and do not store any client’s payment particulars on our end.